The outsourced QA team behind Cyberpunk 2077 has responded to claims that it misled CD Projekt Red about its team’s experience working on the game, and accused the person behind the original report of “a lack of understanding.” for how a game is tested”.
Earlier this week, YouTube channel Upper Echelon Gamers released a video claiming to have received confidential documents from an employee of Romania-based Quantic Lab, the third-party QA company behind Cyberpunk 2077.
The documents allegedly painted a picture of several things that went wrong during the QA process, and how Quantic Lab’s work may have contributed to the game’s overall poor quality when it was released.
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According to the report, CD Project was under the impression that a team of experienced QA testers was working on the game at Quantic Lab, which had previously done similar work on other projects for the company, including The Witcher 3: Wild Hunt and Gwent: The Witcher Game. card game.
However, UEG’s report, among other claims, claims that the external QA team that worked on Cyberpunk 2077 was made up almost entirely of young people with less than a year of experience.
In a response to the report issued to VGC on Tuesday, Quantic Lab CEO Stefan Seicarescu said the company “always strives to work with our industry partners with transparency and integrity.”
Although Seicarescu did not specifically dispute the specific claims made in the video, he did claim that it contained inaccuracies regarding Quantic Lab and claimed that its creator appeared to show a misunderstanding of how the QA process works.
“The video mentioned in your article that was posted on social media begins with false statements about the history of Quantic Lab,” Seicarescu said. “There seems to be a lack of understanding of how a game is tested before it goes to market.”
He said Quantic Lab currently employs over 400 people across three offices in Romania and has over 60 active customers.
“Quantic Lab supports over 200 projects per year from several of the world’s leading publishers and continues to maintain a quality-first approach in all of our work.”
Seicarescu also appeared to imply that multiple parties may have contributed to the poor quality of Cyberpunk 2077, which released in December 2020 with a variety of technical issues, resulting in refunds being offered and the title being removed from the PlayStation Store.
“All of our client agreements are confidential, but generally global publishers work with multiple QA outsourcing companies that don’t depend on just one, in addition to internal QA resources in most cases at the developer level,” Seicarescu said.
“Each project we undertake is unique in terms of project requirements. The project direction is agreed and adjusted with our customers according to the real-time requirements.
“Quantic Lab always strives to work transparently and with integrity with our industry partners.”
A spokesman for CD Projekt Red, asked for comment on Upper Echelon Gamers’ report on Monday, told VGC the company was “not commenting on any rumours.”